7game2 Privacy Policy

This Privacy Policy ("Policy") describes how 7game2 ("we," "us," "our," or "the Platform") collects, uses, processes, stores, discloses, and protects the personal information of users ("you," "Player," or "User") of the 7game2.cam website and all associated services (collectively, the "Platform").

This Policy applies to all users who access or interact with the 7game2 Platform, whether as registered account holders or as visitors browsing the site. By accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

7game2 is committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and all implementing rules and circulars issued by the National Privacy Commission (NPC) of the Philippines. We respect your privacy rights and are dedicated to protecting your personal information through transparent policies and robust security measures.

7game2 collects several categories of personal information necessary to provide our services, verify your identity, comply with regulatory obligations, and improve your user experience. The types of information we collect include:

Personal Identification Information

• Full legal name (as it appears on your Philippine government-issued ID)
• Date of birth
• Philippine residential address
• Philippine mobile telephone number
• Email address
• Government-issued identification documents (Passport, Driver's License, SSS ID, UMID, PhilHealth ID, or Voter's ID) submitted during KYC verification
• Facial photograph (selfie) for identity matching purposes

Financial & Payment Information

• GCash, Maya, or other e-wallet account numbers and registered names
• Bank account numbers (BPI, BDO, Metrobank, or other Philippine banks)
• Payment transaction history (deposits, withdrawals, timestamps, amounts)
• Payment method verification screenshots

Account & Usage Information

• Username and encrypted password
• Account balance and transaction records
• Betting history, game activity, and wager records
• Bonus claims and wagering requirement progress
• Login timestamps, IP addresses, and session durations
• Device information (device type, operating system, browser type)
• Customer support communications (chat logs, email correspondence)

Cookies & Automated Data Collection

7game2 uses cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior on our Platform. This includes pages visited, time spent on each page, links clicked, and preferences set. See Section 7 for detailed information on our use of cookies.

7game2 processes your personal information for the following specific, legitimate purposes:

Account Management & Service Delivery

• Creating and maintaining your 7game2 account
• Processing deposits, withdrawals, and financial transactions
• Delivering game services, live dealer sessions, and sports betting markets
• Administering bonuses, promotions, and loyalty rewards
• Providing customer support and responding to inquiries

Identity Verification & Compliance

• Verifying your age to ensure compliance with the 21+ age requirement under Philippine gaming laws
• Conducting Know Your Customer (KYC) checks to prevent fraud and identity theft
• Complying with anti-money laundering (AML) obligations under the Anti-Money Laundering Act (AMLA) of the Philippines
• Fulfilling regulatory reporting requirements to PAGCOR and other Philippine authorities
• Detecting and preventing fraudulent activity, multi-accounting, and terms violations

Platform Improvement & Analytics

• Analyzing user behavior to improve website performance, game selection, and user experience
• Conducting internal research on player preferences and gaming patterns
• Testing new features and optimizing Platform functionality
• Generating anonymized, aggregated statistics for business planning purposes

Communication & Marketing

• Sending transactional notifications related to deposits, withdrawals, and account activity
• Providing security alerts for unusual login activity or account changes
• Sharing promotional offers, bonuses, and new game announcements (only with your explicit consent)
• Conducting customer satisfaction surveys

7game2 does not use your personal data for any purpose other than those explicitly stated in this Policy without first obtaining your express consent.

Under the Data Privacy Act of 2012, 7game2 must have a lawful basis for processing your personal information. We process your data based on one or more of the following legal grounds:

• Consent: You have given explicit consent for us to process your personal data for specific purposes (e.g., receiving promotional communications).
• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., delivering the gaming services you have requested via your 7game2 account).
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC requirements, AML laws, and gaming regulations enforced by PAGCOR and other Philippine authorities.
• Legitimate Interest: Processing is necessary for our legitimate business interests (fraud prevention, platform security, service optimization), provided that your fundamental rights and freedoms are not overridden.

Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our Data Protection Officer or adjusting your account communication preferences.

7game2 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your personal data with the following categories of third parties under strictly controlled circumstances:

Service Providers & Business Partners

We may share your information with trusted third-party service providers who assist us in operating the Platform, processing payments, conducting KYC verification, hosting infrastructure, or delivering customer support. These providers are contractually bound to protect your data and may only use it for the specific services they provide to 7game2.

Payment Processors & Financial Institutions

Your payment information is shared with GCash, Maya, Philippine banks, and other payment service providers as necessary to process deposits and withdrawals. These institutions are subject to their own privacy policies and Philippine banking regulations.

Regulatory Authorities & Law Enforcement

7game2 may disclose your personal information to Philippine government authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Bureau of Investigation (NBI), or the Philippine National Police (PNP), when required by law or by valid legal process (e.g., court order, subpoena, or administrative request).

Business Transfers

In the event of a merger, acquisition, asset sale, or corporate restructuring involving 7game2, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.

7game2 employs industry-standard technical, organizational, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All personal data transmitted between your device and our servers is protected using Transport Layer Security (TLS 1.3) encryption. Sensitive data stored in our databases is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized 7game2 personnel on a need-to-know basis and is protected by multi-factor authentication (MFA) and role-based access control (RBAC) systems.
• Firewalls & Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) that monitor and block malicious activity 24/7.
• Regular Security Audits: 7game2 conducts regular security assessments, vulnerability scans, and penetration testing to identify and remediate potential weaknesses in our systems.
• Employee Training: All 7game2 employees undergo mandatory data privacy and security training to ensure compliance with this Policy and Philippine data protection laws.
• Incident Response Plan: We maintain a documented incident response plan to ensure rapid detection, containment, and notification in the event of a data breach affecting your personal information.

While 7game2 takes extensive precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access to your account.

7game2 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your user experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device by your web browser.

Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly, including session management, authentication, and security features. These cookies cannot be disabled without severely impairing your ability to use 7game2.
• Performance Cookies: Collect anonymous information about how users interact with the Platform, helping us identify popular features, diagnose technical issues, and optimize performance.
• Functional Cookies: Remember your preferences (e.g., language selection, display settings) to provide a more personalized experience on return visits.
• Marketing Cookies: Track your browsing behavior across the Platform to deliver targeted promotional offers and measure the effectiveness of marketing campaigns. These cookies are only set with your explicit consent.

Managing Cookie Preferences

You can control cookie settings through your web browser. Most browsers allow you to block or delete cookies, though doing so may limit your ability to use certain features of the 7game2 Platform. To learn more about managing cookies, consult your browser's help documentation or visit aboutcookies.org.

By continuing to use the Platform after reviewing this Policy, you consent to our use of cookies as described herein.

7game2 retains your personal information only for as long as is necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations. Our standard data retention periods are as follows:

• Account Information: Retained for the duration of your active account, plus five (5) years after account closure to comply with PAGCOR record-keeping requirements and anti-money laundering regulations.
• Transaction Records: Retained for seven (7) years after the transaction date in accordance with Philippine tax laws and AML regulations.
• KYC Documents: Retained for five (5) years after account closure as required by the Anti-Money Laundering Act (AMLA).
• Customer Support Communications: Retained for three (3) years to facilitate dispute resolution and service improvement.
• Marketing Consent Records: Retained until you withdraw consent, plus an additional two (2) years to document compliance with data protection laws.
• Cookies & Behavioral Data: Session cookies expire when you close your browser; persistent cookies are retained for up to 12 months.

After the applicable retention period expires, 7game2 will securely delete or anonymize your personal data in accordance with industry best practices.

Under the Data Privacy Act of 2012, Philippine residents have the following rights with respect to their personal information held by 7game2:

Right to Access

You have the right to request a copy of all personal data 7game2 holds about you, including information about how it is being processed and with whom it has been shared.

Right to Rectification

You have the right to request correction of inaccurate, incomplete, or outdated personal information. You can update most account details directly through your 7game2 account settings.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data, subject to 7game2's legal obligations to retain certain records under Philippine gaming and anti-money laundering laws.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. 7game2 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that 7game2 transmit that data directly to another service provider where technically feasible.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

Right to Lodge a Complaint

If you believe 7game2 has violated your privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines. Contact details are provided in Section 13.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 13. We will respond to all valid requests within thirty (30) days as required by law.

7game2 is an adults-only gaming platform. In accordance with Philippine gaming laws and PAGCOR regulations, you must be at least twenty-one (21) years of age to register an account, place bets, or participate in any gaming activity on the Platform.

We do not knowingly collect personal information from individuals under the age of 21. If you are under 21, you are prohibited from accessing or using 7game2 services. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and terminate the associated account.

Parents and guardians are encouraged to monitor their children's internet usage and to use parental control tools to prevent minors from accessing age-restricted websites such as 7game2.

7game2 primarily stores and processes user data within the Philippines or in data centers located in jurisdictions with adequate data protection standards recognized by the National Privacy Commission.

In some cases, your personal information may be transferred to, stored in, or processed by service providers located outside the Philippines (e.g., cloud infrastructure providers, payment processors, or game suppliers). When such transfers occur, 7game2 ensures that appropriate safeguards are in place, including:

• Execution of Standard Contractual Clauses (SCCs) or Data Processing Agreements (DPAs) that impose obligations on the recipient to protect your data in accordance with Philippine data protection standards.
• Transfers to countries or organizations that have been recognized by the National Privacy Commission as providing an adequate level of data protection.
• Implementation of technical and organizational measures (e.g., encryption, pseudonymization) to protect data in transit and at rest.

By using the 7game2 Platform, you acknowledge and consent to such international data transfers as described in this Policy.

7game2 reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on the 7game2 Platform homepage for at least thirty (30) days.
• Send an email notification to registered users at the email address associated with their account.
• For significant changes that affect your rights, we may require you to provide affirmative consent (opt-in) before the revised Policy takes effect.

Your continued use of the 7game2 Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you must discontinue use of the Platform and may request account closure and data deletion.

We encourage you to review this Privacy Policy periodically to stay informed about how 7game2 protects your personal information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or 7game2's data processing practices, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer:

For general customer support inquiries, please visit our FAQ page or contact our support team through your 7game2 account dashboard.

Filing a Complaint with the National Privacy Commission

If you believe 7game2 has violated your rights under the Data Privacy Act of 2012 and you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission of the Philippines:

National Privacy Commission (NPC)
5th Floor, Philippine International Convention Center (PICC),
Vicente Sotto Street, Pasay City 1307, Metro Manila, Philippines
Email: [email protected]
Website: privacy.gov.ph
Complaints Hotline: 1-800-10-72-2328 (toll-free)

Thank you for trusting 7game2 with your personal information. We are committed to protecting your privacy and providing a secure, transparent, and compliant gaming experience for all Filipino players.