7game2 Responsible Gaming

At 7game2, we believe gaming should be fun, entertaining, and above all, safe. We're committed to protecting Filipino players through transparent tools, clear policies, and a culture of responsible play. Gambling is entertainment — never a solution.

🔞 21+ Only · Play Responsibly

Your Protection Tools

Every 7game2 account comes with powerful, easy-to-use controls that put you in charge of your gaming experience. These tools are available instantly — no approval needed, no questions asked.

💰 Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your account settings. Once activated, limits take effect immediately and prevent you from depositing more than your chosen amount within the selected timeframe. Limits can be lowered instantly or increased after a 24-hour cooling-off period.

⏰ Session Time Alerts

Configure pop-up notifications that remind you how long you've been playing. Choose intervals from 30 minutes to 3 hours. When the alert appears, you can continue playing or log out — the choice is always yours, but awareness is the first step to control.

❄️ Cool-Off Periods

Take a temporary break from 7game2 for 24 hours, 7 days, or 30 days. During a cool-off, you cannot log in, deposit, or play. Your account remains intact and all funds are safe — you'll regain access automatically once the period expires.

🚫 Self-Exclusion

Permanently exclude yourself from 7game2 for a minimum of 6 months or up to 5 years. Self-exclusion is immediate and irreversible during the chosen period. You will be barred from creating new accounts, and any attempt to do so will be blocked and reported.

🔐 Reality Checks

Enable on-screen displays that show your current session duration, total deposits, and net wins/losses in real time. Reality checks help you stay aware of your activity patterns and make informed decisions about when to continue and when to stop.

👨‍👩‍👧 Account Monitoring

Request a detailed breakdown of your account activity — deposits, withdrawals, wagers, time spent, wins, and losses — for any date range. Use this data to honestly assess your gaming behavior and identify patterns that may indicate a problem.

All tools are free, confidential, and available 24/7. Activate them from your account dashboard or contact our support team for assistance. No judgment, no delays — just instant protection when you need it.

🧠 Understanding Problem Gambling

For most Filipino players, online gaming at 7game2 is a fun, occasional pastime — a way to unwind after work, enjoy live sports, or test your luck on slots. But for some, gambling can become more than entertainment. It can turn into a compulsion that affects your finances, relationships, work, and mental health.

Problem gambling (also called gambling addiction or compulsive gambling) is a behavioral disorder recognized by the World Health Organization and the American Psychiatric Association. It's not about willpower or moral failing — it's a condition that requires understanding, support, and treatment.

Warning Signs You Should Know

If you recognize three or more of these patterns in your own behavior, it may be time to seek help:

  • Gambling with money you can't afford to lose (rent money, tuition, grocery budget)
  • Lying to family, friends, or coworkers about how much time or money you spend gambling
  • Chasing losses — depositing more to "win back" what you've lost
  • Feeling restless, irritable, or anxious when you try to cut down or stop gambling
  • Neglecting responsibilities at work, school, or home because of gambling
  • Borrowing money, selling possessions, or taking out loans to fund your gambling
  • Using gambling as an escape from stress, depression, or personal problems
  • Repeatedly trying to stop or reduce gambling but being unable to do so

If gambling is negatively affecting your life, please take action now. The earlier you seek help, the easier it is to regain control. Problem gambling is treatable, and recovery is possible with the right support.

🔞 Age Verification & Underage Protection

7game2 operates under a strict 21+ policy in compliance with Philippine gaming laws enforced by the Philippine Amusement and Gaming Corporation (PAGCOR). Gambling is a legally restricted activity for adults only, and protecting minors from gambling harm is one of our highest priorities.

How We Protect Minors

  • Age Verification at Registration: All new accounts must provide a valid date of birth. Accounts indicating age under 21 are immediately rejected.
  • KYC Document Review: Government-issued IDs submitted during KYC verification are checked for date of birth. Accounts found to belong to individuals under 21 are permanently closed, and all funds are frozen pending investigation.
  • Parental Control Guidance: We encourage parents and guardians to use device-level parental controls, browser filtering software, and network-level content blocks to prevent minors from accessing gambling websites.
  • Reporting Mechanism: If you suspect a minor has accessed 7game2 or created an account, report it immediately to our support team. We investigate all reports within 24 hours.

Underage gambling is not only illegal — it increases the risk of developing gambling problems later in life. 7game2 takes this responsibility seriously and cooperates fully with Philippine authorities to enforce age restrictions across the industry.

💬 Where to Get Help in the Philippines

If you or someone you know is struggling with problem gambling, professional help is available. These organizations provide free, confidential support to Filipino residents:

National Center for Mental Health (NCMH)

NCMH Crisis Hotline: 0917-899-8727 (available 24/7)
Located in Mandaluyong City, NCMH offers psychiatric services, counseling, and substance abuse treatment programs, including support for behavioral addictions like gambling.

Philippine Amusement and Gaming Corporation (PAGCOR)

PAGCOR oversees responsible gaming initiatives in the Philippines and provides resources for players experiencing gambling-related harm. Visit the PAGCOR website or contact their customer service hotline for information on self-exclusion programs that extend across all licensed gaming operators in the Philippines.

Natasha Goulbourn Foundation

Hope Line: 0917-558-4673 (SMS/call) or 2919 (Globe subscribers)
While primarily focused on mental health and suicide prevention, the Hope Line can provide crisis support for individuals experiencing distress related to gambling addiction and refer you to appropriate treatment services.

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experiences, strength, and hope to solve their common problem and help others recover from gambling addiction. Contact 7game2 support for information on GA meetings in Metro Manila, Cebu, and Davao.

You are not alone. Thousands of Filipinos have successfully overcome problem gambling with the right support. Reaching out for help is a sign of strength, not weakness. Recovery begins with a single step.

👨‍👩‍👧‍👦 For Family & Friends

If someone you care about is struggling with gambling, you may feel helpless, frustrated, or angry. These feelings are normal. Problem gambling affects not just the individual but everyone around them — financially, emotionally, and relationally.

How You Can Help

  • Start a Conversation: Choose a calm moment to express your concerns without judgment. Use "I" statements: "I'm worried about how much time you're spending gambling" rather than accusations.
  • Educate Yourself: Learn about problem gambling as a behavioral health condition. Understanding that it's not a moral failing helps you respond with compassion rather than anger.
  • Encourage Professional Help: Suggest they contact one of the resources listed above or speak to the 7game2 support team about self-exclusion options.
  • Set Boundaries: You cannot control their gambling, but you can protect yourself. Do not lend money, pay their debts, or enable their behavior. Financial enabling often prolongs the problem.
  • Seek Support for Yourself: Family members and partners of problem gamblers need support too. Consider reaching out to a counselor or support group that specializes in helping loved ones of individuals with addictions.

Recovery is possible, but it requires the individual to make the decision to seek help. You can provide support, information, and love — but ultimately, they must take the first step.

📞 Need Help Right Now?

If you're in crisis or need immediate support, contact these 24/7 Philippine hotlines:

NCMH Crisis Hotline
0917-899-8727
24/7 Mental Health Support
Hope Line (SMS/Call)
0917-558-4673
Natasha Goulbourn Foundation
7game2 Support
Live Chat (24/7)
Request self-exclusion or account limits instantly via in-platform chat

All calls and messages are confidential. Trained counselors are standing by to help you.

What 7game2 Does Every Day

Responsible gaming is not a policy document — it's a daily practice woven into every aspect of how 7game2 operates in the Philippines.

📚
Player Education

Every 7game2 player receives responsible gaming information at registration, via email, and through in-platform messaging. We publish odds, RTP percentages, and wagering requirements transparently so you always know what you're playing.

👁️
Behavioral Monitoring

7game2 uses automated systems to identify at-risk behavior patterns — rapid deposits, extended sessions, chasing losses. When we spot red flags, we reach out proactively to offer support and protection tools.

🎓
Staff Training

Every 7game2 support agent receives mandatory training on recognizing problem gambling, responding with empathy, and connecting players to appropriate resources — no sales pressure, no judgment.

🚫
No Predatory Marketing

7game2 does not send promotional offers to self-excluded players, does not target minors, and does not use messaging that portrays gambling as a solution to financial problems or a guaranteed way to make money.

🔗
Industry Collaboration

We work with PAGCOR, the National Center for Mental Health, and other Philippine gaming operators to share best practices, support research, and improve player protection standards across the industry.

📊
Transparency Reporting

7game2 publishes annual responsible gaming metrics — self-exclusion rates, tool adoption, support interactions — to hold ourselves accountable to Filipino players and regulators.

Questions About Responsible Gaming?

Our support team is here to help 24/7. Whether you need to activate account controls, request a self-exclusion, or just want to talk about your gaming habits — we're listening, and we care.

🔞 21+ Only · Gambling involves risk · Play within your means